Managed Services Program

Website maintenance services managed by Edit.com.

Our Managed Services Program for Hosting Companies can help you increase customer satisfaction and ARPU by offering your customers website maintenance services. The revenue you earn goes straight to your bottom line.

Website maintenance is a top growth segment for hosting companies because website owners are continually investing in their websites and looking for additional services. Over the five year lifespan of a small business website, website maintenance services often total over 50% of the money spent on the site. This represents a $3 - $9 billion yearly industry and does not include the money spent on domain and hosting services.

What is the Managed Services Program?
Edit.com Managed Services gives hosting companies an easy way to benefit from the website maintenance services your customers purchase.

How does the program work?
1. Program Integration is Easy

• Select one or both implementation options:
  a. Control Panel – add 2 pages to your Control Panel (we will provide).
  b. Website – add 2 pages to your Website (we will provide).
• Select the maintenance services you want to make available to your customers.
• Sign the partnership agreement.
• Receive our marketing materials package.

2. Introduce Your Customers to Your Maintenance Area

• Support – your support team directs relevant inquiries to the maintenance area.
• Sales – your sales team directs relevant inquiries to the maintenance area.
• Control Panel and/or Website – customers browsing the Control Panel and/or website find the maintenance area.
• Outbound Marketing – messaging in welcome emails, newsletters, footers in billing and support receipts, etc. direct customers to the maintenance area.

3. Your Customers Request Free Quotes

• Customers request free quotes through chosen implementation option(s).
• Customers receive quotes in “plain English” with fixed prices, examples and guaranteed turnaround times.
• Customers approve the quotes and create a maintenance account.
• We complete the work (usually within 5 business days) and bill the customers.

4. You Receive Checks from Us
We send you checks according to the revenue generated over the lifetime of your referred customers and bonus payments when they purchase certain services.

How do you get started?
We'll contact you to discuss the program in more detail.

Request For Information >